Starwood Hotels & Resorts Worldwide Inc. is currently recruiting multi-lingual Sales & Service Associates for our Customer Contact Centre in Cork City. Candidates must be fluent in English plus an additional language. The additional language(s) can be Arabic, Dutch, French, German, Italian, Spanish, Swedish, Portuguese or Russian.
The Sales & Service Associate will receive and process calls from travel agents, business houses and the general public, book reservations and provide information on all Starwood brands/properties, in a professional manner with specific emphasis on sales and service to the caller in accordance with guidelines, policies and procedures.
Position Requirements: Candidates must be computer literate with an excellent telephone manner, the ability to work independently and have strong aptitude for Sales and Customer Services.
