Our client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk. Responsibilities The Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and/or chat both in German and in English languages Escalating issues to the different departments accordingly Requirements Have excellent English and German language skills (at native level) Have compelling communication and team skills ...

Key Responsibilities: Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality Ability to liaise with other departments as necessary Identify process improvement opportunities and raise through the appropriate forum Support customers directly on the ground at major events around the world Any other tasks as required Skills and Attributes: Team player Takes ownership Organised and reliable with attention to detail Excellent multi-tasking skills Work well under pressure Hungry to take on ...

Key Responsibilities: Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality Ability to liaise with other departments as necessary Identify process improvement opportunities and raise through the appropriate forum Support customers directly on the ground at major events around the world Any other tasks as required Skills and Attributes: Team player Takes ownership Organised and reliable with attention to detail Excellent multi-tasking skills Work well under pressure Hungry to take on ...

We are currently looking for a Electrical Supervisors / Engineers for our clients in Europe and outside Europe. Our clients are a multinational companies specializing in marine, energy and paper sector. Electrical Supervisor/ Engineer Job Duties: Evaluation of the electrical design, correction etc. Installation Supervision, advising, cabling. trays, connections, mounting the cabinets Evaluation and checking the components, cabinets, equipment. The systems are correctly installed, connected and safe. Testing the devices and commissioning the electrical installation of the project. Following the ...

Hotel Manager (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com The Hotel Manager is responsible for all aspects of operations, to day-to-day staff management and guests. Provides leadership and strategic planning to all departments in support of the service culture, maximized operations and guest satisfaction. Responsible for managing the management team and overall targets to deliver an excellent guest experience. A Hotel Manager would also be required to manage profitability and guest satisfaction measures. DUTIES & RESPONSIBILITIES Hold regular briefings and meetings with all ...

Front Desk Manager (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com Directly supervises all front desk personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. DUTIES & RESPONSIBILITIES Trains and retrains all front office personnel Participates in the selection of front office personnel Schedules the front office staff Supervises workload during shifts Evaluates the job performance if each front ...

Receptionist (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com Helps guests complete registration cards and assigns rooms, accommodating special requests whenever possible. Places guests and room information in the appropriate front desk system and communicates this information to the appropriate personnel. DUTIES & RESPONSIBILITIES Settling all administrative jobs as per company's directives Following up on guests' requests that have been handed to the front desk Co-responsible for the entire front desk area Organizing and ensuring the realization of efficient and smooth check ...

Night Auditor (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com Checks Front Desk accounting records for accuracy and, on a daily basis, summarizes and compiles information for the financial records. Prepares a summary of cash, check, and credit card activities, reflecting the financial performance for the day. DUTIES & RESPONSIBILITIES Posts room charges and taxes to guest accounts Processes guest charges voucher and credit card vouchers Post charges to the guest accounts that have not been posted or were incurred on the night audit shift To verify that all transactions ...

Bar Manager (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com Responsible for the management of all aspects and functions of the bar outlets, in accordance with the company's standards. Directs, implements and maintains bar service and ensure that guests are served promptly and courteously. Additionally, oversee hygiene and safety regulations. DUTIES & RESPONSIBILITIES Setting up written duty rosters for service staff in the bars Organizing, managing and motivating all service staff in the bars Implementing and maintaining the company standards in the bars Keeping control of and ...

Bartender (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com Bartenders will be responsible to prepare and serve drinks to guests. Able to mix and match ingredients in order to create classic and innovative drinks in accordance with guests' needs and expectations. Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner. DUTIES & RESPONSIBILITIES Implementing and maintaining the company's standards and budgets Responsible for the daily set-up, professional serving and preparation ...