Customer Service Specialist (with Norwegian language)

Vacancy description

The candidates we are looking for have excellent communication and listening skills, are exceptional problem solver and like to help people. Customer service specialists answer customer questions and take care of customer complaints on behalf of our partner Norwegian Airline, with the goal of ensuring a positive customer experience.

The requirements:

• Fluent Norwegian  language skills;
• Good English language skills;
• Excellent telephone manner (communication, listening and social skills);
• Positive attitude.

Responsibilities and work:

• Inbound call handling;
• Email handling;
• Customer services;
• Accuracy in data entry;
• Design and production of reports;
• Follow up of clients’ customer contacts.

We offer:

• International environment and valuable experience;
• Gain experience within one of the northern Europe’s most vital airline companies;
• Possibility to grow personally and professionally;
• Stable work, competitive salary and health insurance;
• Excellent opportunity to practice languages and develop new skills;
• Training.

Please note that we will contact only second round candidates who meet the requirements as set forth above.