Customer Support Specialist (in English / Spanish / French / German)
Printful offers high-quality printing, warehousing and distributing services, as well as graphic design, photo/video, marketing and customer service for small and medium online businesses.
One Customer Support team member daily processes about 70 e-mail and chat messages, as well as phone calls. Currently, we are on the crest of a wave, therefore we are looking for new team members to join team Printful!
If you are positive, detail-oriented and like helping to customers - join our Customer Support team as a Customer Support Specialist!
This a full-time remote evening job.
Your duties:
- provide world-class customer support in English/Spanish/French or German;
- provide customers with prompt, accurate, kind and responsive replies;
- reply to approximately 70 interactions (e-mails, chat messages and telephone calls) within one business day;
- answer customer phone calls.
Our expectations:
- excellent command of spoken and written English;
- excellent language proficiency (English / Spanish / French or German);
- helpful, responsible and precise personality;
- positive attitude to work.
We provide a two-week long training process in our office at 6B Ojara Vaciesa Street, Riga
We offer:
- monthly salary starting from 1000 to 1200 euro gross, depending on work experience, education, and other skills;
- gym membership;
- health insurance policy;
- a day off on your birthday;
- a full time remote evening job from 15.30 - 24.00 according to the following schedule:
- Sunday to Thursday from 15.30 to 24.00 (Friday, Saturday - off)
- Tuesday to Saturday from 15.30 to 24.00 (Sunday, Monday - off)
- Thursday to Monday from 15.30 to 24.00 (Tuesday, Wednesday - off)
- Friday to Tuesday from 15.30 to 24.00 (Wednesday, Thursday - off)
Please, prepare a well-considered motivation letter in English specifying your compliance with the requirements and send it to us together along with your CV!
AS Printful Latvia (Registration No. 40203050078)
