Front Desk Manager (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com Directly supervises all front desk personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. DUTIES & RESPONSIBILITIES Trains and retrains all front office personnel Participates in the selection of front office personnel Schedules the front office staff Supervises workload during shifts Evaluates the job performance if each front ...

Receptionist (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com Helps guests complete registration cards and assigns rooms, accommodating special requests whenever possible. Places guests and room information in the appropriate front desk system and communicates this information to the appropriate personnel. DUTIES & RESPONSIBILITIES Settling all administrative jobs as per company's directives Following up on guests' requests that have been handed to the front desk Co-responsible for the entire front desk area Organizing and ensuring the realization of efficient and smooth check ...

Night Auditor (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com Checks Front Desk accounting records for accuracy and, on a daily basis, summarizes and compiles information for the financial records. Prepares a summary of cash, check, and credit card activities, reflecting the financial performance for the day. DUTIES & RESPONSIBILITIES Posts room charges and taxes to guest accounts Processes guest charges voucher and credit card vouchers Post charges to the guest accounts that have not been posted or were incurred on the night audit shift To verify that all transactions ...

Bar Manager (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com Responsible for the management of all aspects and functions of the bar outlets, in accordance with the company's standards. Directs, implements and maintains bar service and ensure that guests are served promptly and courteously. Additionally, oversee hygiene and safety regulations. DUTIES & RESPONSIBILITIES Setting up written duty rosters for service staff in the bars Organizing, managing and motivating all service staff in the bars Implementing and maintaining the company standards in the bars Keeping control of and ...

Bartender (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com Bartenders will be responsible to prepare and serve drinks to guests. Able to mix and match ingredients in order to create classic and innovative drinks in accordance with guests' needs and expectations. Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner. DUTIES & RESPONSIBILITIES Implementing and maintaining the company's standards and budgets Responsible for the daily set-up, professional serving and preparation ...

Bar Waiter (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com As a Bar Waiter, you will ensure that all guests are served to the company standards in the Bar or Lounge areas. Ensure that the highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas. You will serve and explain drinks, cocktails and coffees to guests including ingredients and discussing any allergy information. DUTIES & RESPONSIBILITIES Taking beverage orders and serving them to guests in a timely manner. Should be fully aware of the bar and lounge menu along with ...

Maitre d’hotel (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com Manages daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. DUTIES & RESPONSIBILITIES Setting up written duty rosters for service staff in the restaurants Organizing, managing and motivating all service staff in the restaurants Implementing and maintaining the company standards in ...

Headwaiter (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com As a Headwaiter, you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served. Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure the satisfaction of every individual guest. Also to handle daily team member relations, and encourage problem-solving by team members through proper training and empowerment. DUTIES & RESPONSIBILITIES Always greet and welcome guests ...

Waiter (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas. Takes orders, serves food and beverages to guests as per the company's standards in a friendly, timely and efficient manner. DUTIES & RESPONSIBILITIES Greets guests and presents them with the menu. Informs guests about the special items for the day and menu changes. Suggest food and beverages to the guests and also try to upsell. Implementing and maintaining the company's standards and budgets Daily set-up ...

Assistant Waiter (m/f) - River Cruise Ships APPLY NOW WITH hermesrecruitment.com Ensure that the highest standards of hospitality and welcome are demonstrated at all times. Serves food and beverages to guests as per the company's standards in a friendly, timely and efficient manner. DUTIES & RESPONSIBILITIES Implementing and maintaining the company's standards and budgets Daily set-up (mise-en-place) Providing professional service of food and beverages in the restaurants and lounges Maintaining cleanliness and hygiene as per the HACCP standards Proper handling of food, beverages, products and ...