Application Consultant

Application Consultant CDRator A/S

Are you interested in bridging the gap between software development and customer support?

CDRator Application Consultants are the key liaison between our organization and our customers. As a successful Application Consultant, you advise our customers on operational issues and troubleshooting, either through configuring customizations yourself or through driving the programming process with our software development team.

Become a member of the team

As our new Application Consultant you will join a Customer Team, which improves and maintains our billing solution for specific customers. The overall purpose of the position is to provide customers with high-quality technical support on a daily basis. We expect you to be a proactive team player. As part of a team you will benefit from the experience of other team members and continue to raise the bar for customer service and the quality we provide.  

You have an outgoing approach

We are looking for a business-oriented person with technical expertise and problem solving talent. As a successful Application Consultant you will use your analytical skills to convert business requirements into technical specifications.

Application Consultants are our customer contact points, so you will need to provide professional support through communication, determination and problem solving. We are looking for a person who is able to see a problem as a chance to find a solution.  

Previous experience with telecommunications BSS (Business Support Systems) and Billing is an asset.

 Qualifications

• Strong SQL database query skills.

• Experience with Java, Servlets, Junit and SQL.

• Business experience in telecommunications, finance or CRM solutions.

• Strong analytical skills.

• Educational background in computer science, data processing, engineering or IT.

• Good English language skills, both written and spoken.

• Customer-support experience.

Personal Qualities

• Excellent business insight.

• Outgoing approach.

• Great communications skills.

• Proactive team player.

• Good at prioritizing and managing own tasks.
  
  
  
  The Company:
  
  
  
  CDRator is an Enghouse Networks (www.enghousenetworks.com) company that provides a self-care, post and pre-paid real time platform for mobile telecommunications companies and the machine-to-machine (M2M) market. From its roots in Northern Europe, the company has expanded its presence to include Eastern Europe, North America, Africa and Australia. Today we are 110 employees with many different nationalities servicing customers around the world.

To learn more visit http://www.cdrator.com

We offer:

A challenging and exciting position in a dynamic organization with a positive working environment characterized by being both enthusiastic and informal. In CDRator we are proud of having a good work-life balance with a variety of employee benefits including free home broad band, personal pension plan, health insurance, flexible working hours and social events. We also have a structured introduction programme to help new employees get started in their new role.

We are located in light modern facilities west of Copenhagen (Ballerup) close to public transportation and major roads.

To Apply

Please send your CV and application ASAP to jobs@cdrator.com.

To learn more about the position contact HR Supervisor Vibeke Mouritsen +45 61 67 96 91.

We will be interviewing candidates on an ongoing basis.