Technical Support for the German market
We are looking for motivated candidates, wanting to improve the knowledge in IT or Customer Service.
SAP offers full-time permanent contract in Galway. Salary up to 35.000 Euro per Annum + free canteen. Relocation offered
- Providing language interface to customers
- Analyse and resolve customer incidents by means of knowledge databases
and/or verifying customising entries
- Reporting complex/undocumented errors to Expert Support
- Provide consulting for customers on how-to-, procedural issues and queries
- Share knowledge with the team
- Maintain Knowledge Database
- Familiarity with general IT
- Proficiency in using standard desktop applications – e-Mail, MS-Office, browser usage etc.
- Familiarity with general business terms and processes.
- Strong team player.
- Experience in troubleshooting