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Service Desk Specialist

by:  Tieto Estonia AS

The job offer is available for the following event:

Service Desk Specialist (Swedish or Finnish Language)

About us

Tieto has been helping to change ideas into reality for the past 30 years. We are looking to grow our Estonian Service Desk team with people, eye on the future and desire to develop themselves. We are following ITIL processes, what ables our professionals to deliver high quality services to all our customers.

 

With us you will be responsible for

+             Offering Swedish or Finnish language based I-level IT support services to our customers.

+             Solving IT related questions.

+             Administrating and updating necessary databases.

 

To be successful in your work, you need to:

+             Know our customer’s businesses logics and technical environment.

+             Have very good Finnish or Swedish language skills (both spoken and written).

+             Preferably an experienced computer user.

+             Have previous working experience and/or education in IT support area, or ready to develop yourself in this field.

+             Have solution oriented mindset and ability to prioritize your tasks.

+             Be a good listener with a positive attitude.

 

As a person you are

Solution oriented and have the ability to prioritize your tasks. A good listener with a positive attitude and willingness to learn and share knowledge.

 

We offer

+             Competitive salary

+             Profound training program.

+             Remote work possibility– as long as you get the work done.

+             Professional and international teams.

+             Different bonuses and motivation packages from our Comp&Ben portfolio.

+             Relocation support

 

Send your CV to: recruitment.estonia@tieto.com or call to +372 53322569.

Check #Tietolife at https://www.youtube.com/watch?v=GCyRn2f0rdw

https://www.tieto.ee/

                                         

EOJD