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Helps guests complete registration cards and assigns rooms, accommodating special requests whenever possible. Places guests and room information in the appropriate front desk system and communicates this information to the appropriate personnel.
DUTIES & RESPONSIBILITIES
Settling all administrative jobs as per company's directives
Following up on guests' requests that have been handed to the front desk
Co-responsible for the entire front desk area
Organizing and ensuring the realization of efficient and smooth check-in and check-out procedures
Implementing and maintaining the company's standards within the front desk department
Preparing reports as requested
Maintaining a correct flow of information
Correctly handling all equipment within the front desk area, especially all IT devices
Maintaining impeccable cleanliness, hygiene, and tidiness in the front desk area
QUALIFICATIONS & REQUIREMENTS
Valid EU passport
Fluently spoken English or German
Hospitality degree will be considered an advantage
Previous experience in luxury establishments
Pleasant and communicative character
Professional attitude and appearance
Reliability and hard work
Great team spirit
REWARDS & BENEFITS
Competitive salary and bonuses depending on qualifications and expertise
Seasonal or permanent employment
Medical and Social Insurance
Accommodation and meals
Flight tickets refund upon successful completion of the contract
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APPLY NOW WITH hermesrecruitment.com