Job offer description
Welcome Home!
Would you like to work for a family-owned company and a dynamic group with more than 30 Falkensteiner Hotels & Residences in Europe? Would you prefer a Welcome Home! feeling instead of a sterile working environment? Would you like to actively participate instead of just trying to keep up? Would you like to set your sights high instead of not making any progress? Then you are at the right place at Falkensteiner Hotels & Residences!
We are looking forward to welcoming you soon as:
Receptionist (m/f)
Your Tasks:
- Ensures that the day-to-day operations at the Front Office run smoothly
- Performs all administrative tasks and handles correspondence
- Welcomes and assists guests (check-in and check-out)
- Individually attends to guest requests and manages complaints
- Ensures that office organization operations run smoothly
- Is responsible for professionally and quickly handling incoming reservations
- Is the first point of contact on site for guests
- General assistance activities, including arranging for food and beverages for guests
- Taking and forwarding general questions and requests (by phone and in person)
Your Profile:
- At least 2–3 years of work experience in the front office area
- Completed hospitality vocational training
- Professional appearance and outstanding manners
- Outstanding communication skills and a compelling and engaging demeanor
- Excellent written and spoken German or English; additional languages are desirable
- Good Microsoft Office skills and Protel skills
- A can-do attitude, hands-on mentality, and strong solution orientation
- Team player
Our Benefits:
- All- inclusive onboarding program for a smooth start
- Wide range of career and development possibilities within a fast growing hotel group
- Active contribution in a dynamic work environment
- Variety of training and further development opportunities within our in-house Falkensteiner Academy
- Enjoy your holiday in the best hotels to special employee conditions
We are looking forward to receiving your application!
