A typical day for the Merchant Risk Consulting Specialist • You will conduct a holistic risk review of Merchants in the Business Seller Segment through various workflows. (including but not limited to case, phone, email, PET channels) • Your holistic review will include a balanced approach of assessing risk and the merchant experience. • You will interact proactively and educate the merchant while making strong decisions which will balance Risk and Experience. • You will be working independently and within a team environment to serve as a credible partner that makes sound decisions. • You will drive stronger Merchant engagement through your interactions with our customers. • You will take ownership of impact of your decision and the overall merchant experience.
Fluent German & English are required for this role.
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