French speaking Request Coordinator
Offered by:
Available for event:
Job offer description
Our fast-growing multinational partner is looking for an enthusiastic and ambitious French speaking Request Coordinator who will ensure that service requests are scheduled and attended in accordance with service level target timescales. If you would be interested in joining an energetic technology company on a permanent contract this could be the role for you!
Tasks:
- Ensuring that service requests are scheduled and attended in accordance with Service Level target timescales
- Handle outstanding incidents and update incident logs in a timely manner
- Manage the scheduling of engineers available time and escalate as required if availability is deemed to be insufficient
- Assign incidents to a designated group of engineers and direct them to carry out the required work within specified timescales
- Escalate any incidents and follow that escalation through to restoration of the ability to achieve stated targets
Requirements:
- Strong English and French language knowledge is essential
- Good working knowledge of MS Office (Word, Excel, Outlook)
- Knowledge/experience of PC systems & components
- Experience of incident logging systems is an advantage,
- Fresh graduates are welcome to apply!
What we offer:
- Competitive salary
- Excellent working environment
- Provided formal and on the job training
- Stability but also a stepping stone in your career!
- If you are keen, enthusiastic and willing to learn we would like to hear from you!
