French Customer Support agent - Work from home - Porto
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Job offer description
We are looking for motivated candidates able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels).
Challenge yourself!
We are happy to be the company where you can develop your talent in a high-energy multicultural environment.
About Airbnb:
Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions.
- Native French speaker
- English as a 2nd language .
- Strong in communication and interpersonal skills (written and verbal) .
- Able to pick up new technology quickly .
- Availability to work 8 hours/ day, 40 hours/ week, rotating shifts
- For non-EU applicants, it is mandatory to hold a valid work permit
We offer you, .
- Competitive salary (14 months/ year)
- Language bonus (14 months/ year)
- Monthly performance bonus
- Monthly meal allowance
- Relocation package to Portugal (travel + 3 months of accommodation)
- Recognition program for referral friends
- On-site kitchen, fresh fruit twice per week, and vending machines with employee discount
- Great office location with easy access by public transport (metro + bus + train) .
- Private Healthcare + Dental insurance
