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We have an excellent opportunity for a Duty Manager at the Inishowen Gateway Hotel

Job Description

Duties

Your duties will include the management of staff rotas ensuring that shifts are covered and that staff are motivated and are offering exceptional customer service; cash handling and end of day checking; dealing with customer feedback and issues ensuring customer satisfaction at all times; management and ordering of stock. You will work closely with the Operations Manager to deliver an excellent service in a friendly family environment.

Skills and qualification requirements

You will have a good knowledge of all areas of the hotel and have excellent communications, customer care and complaint handling skills. You will also need a minimum of two years’ work experience in a similar role. Due to the nature of the business, this role will involve shifts and weekend work. .

 

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EOJD