Dear IT Helpdesk Expert - You are always needed!

Dear IT Helpdesk Expert - You are always needed. You are precious and we know it. Check out this new opportunity with above-standard benefits, in an amazing company in the centre of Prague.

Job: IT Helpdesk Expert

Languages: Fluent English and French

Location: Prague (close to metro station)

As an IT professional, you will:

* Resolve diverse technical issues regarding network systems, computer HW/SW, telecommunications etc.

* Identify, analyze and solve problems

* Support both internal and external customers

Requirements:

* Fluent in English and French

* At least 1 year of similar experience

* Excellent communication, organization and time management skills

* Professional, Proactive, Customer oriented

* Able to work independently or in a team

* Familiar with Helpdesk functions

* Familiar with HTTP(S)/DNS/DHCP/Firewall/Proxy Server/Antivirus/etc.

* Capable of diagnozing the problem thanks to using appropriate approach of investigation

* Capable of prioritizing levels of urgency

* Able to work under pressure

Have a look at nice benefits:

* Flexible working hours (core hours: 10 - 4pm)

* 5 weeks of vacation

* 5 sick days

* Cafeteria (4 000 CZK/month)

* Meal vouchers

* Significant financial contributions to ACCA

* Contributions to accident and life insurance

* Contributions to pension

* Refreshments on workplace (fruit and very good coffee)

* Team buildings

Send us your CV in English. Also, for more related job opportunities do not hesitate to visit https://www.grafton.cz/en.