Business Development Manager (m/f)

Responsibilities:

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 Identification of new business development potential within Luxembourg and the bordering regions by screening the market and defining potentials

 Work closely with the corporate, the regional / national and the individual country teams to correctly assess opportunities and resources

 Quick scan and value assessment of tenders and opportunities for Contract Logistics Lux

 Analysis of the customer’s requirements, rethink possible solutions and present tangible value propositions to customer’s board or supply chain management

 Cooperate with solution development team as needed to assess business potential for new clients

 Demonstrate understanding of pricing and proposal models, including savings calculations and gain share agreements

 Assess and describe the value / saving opportunities of new engagements

 Ensure a balance between profitability and volume development

 Validate final version of the proposal and costing to potential new customers

 Lead the negotiations as the primary customer interface from the sales cycle to the final contract closure

 Ensure signed contract in place before operational go-live of gained business

 Act as an interface between implementation, operations and the customer and ensure proactive cooperation throughout the sales cycle

 Respond to all inquiries from sales to qualify for further engagement

 Act as coordinator for all sales activity between general sales and CL

 Ensure that all VLOG and management reports are completed as required

 Participate in monthly sales calls with the region and frequent KN Lux sales meetings

 Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales and follow-up

 Compliance with required customer quality standards

 Ensure preparation and submission of relevant gates in the internal Zero Failure process

 Represent Belux in workshops/calls for the development of the revised Zero Failure process (Version 3)

 Act as contact person for e-Commerce Focus Services in Luxembourg

Requirements:

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Education & professional experience:

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 University degree or similar level of education in transport business

 First experience in Contract Logistics Operations, Logistics Engineering or Project Management

 3-5 years’ experience in a similar position

 Good knowledge and understanding of logistics processes and goods flows covering inbound, put-away, replenishment, picking, packing, order preparation and shipping, furthermore concerning storage optimization, stock accuracy and cycle counting

 Concept understanding and development based on customer requirements

 Contract Logistics costs and calculation awareness

Skills:

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 High degree of organizational, administrative, communication skills and self-motivation

 Ability to work on own initiative

 Proven ability to manage projects, teams and deliver agreed upon solutions

 Demonstrated analytical and numeric skills & awareness

 Ability to set priorities and to keep overview

 Ability to work independently and within a team

 Assertiveness

 Diplomatic and team oriented negotiation skills

 Strong understanding of Business Development discipline and solutions

 Strong understanding of IT solutions and the implementation of corresponding IT solutions

 Excellent computer literate (MS Office)

 Language skills: German, English mandatory; French beneficial

Further requirements:

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 No constraints towards international travel where this is required for the potential business and costs are in line with the opportunity

 Strong affinity with required customer quality standards