Your mission as Spa Receptionist: Accommodates spa reservations in accordance with Jumeirah standards and enters this into the spa system Advice to guests about the spa offer Compilation of individual wellness programs Conducting sales talks & active selling of products Supervision of order and cleanliness throughout the spa area Building relationships with guests, repeat guests, group contacts, suppliers, etc. to provide the highest level of personalized service Requirements: Ideally, work experience in the luxury hotel industry or a comparable spa / day spa Very good German and English ...

As a Guest Service Telephone Operator you offer a diversified and responsible job in the heart of our hotel. You are the interlocutor for our guests on the phone and among other things: Forwarding of guest requests via IT system HotSOS in close cooperation with all departments Accept and forward internal and external calls Telephone and personal advice to guests Independent control and processing of email request Requirements: An open and warm personality that enchants our guests with his / her voice Very good German and English skills A good sense for details and for the needs of our guests ...

As a Commis de Rang you will have the following duties and responsibilities: Constant optimization of workflows in the restaurant Follow and comply with emergency and safety regulations Continuing to comply with the Jumeirah Hallmarks and Guiding Principles Participation in internal training and implementation of the acquired knowledge in practice Welcome and placement of guests Recommendation and advice of the guests with the food and beverage selection in own station Gather and share guest preferences Make sure that the service area is always clean, tidy and well prepared Your background/ ...

As a Bellboy you join guests in the hotel from the very first minute and represent with passion what it means to be a host. Your responsibilities include, among other things, the luggage service, the accompaniment of guests in the rooms and errands within the house and in the area. Requirements: Ideally, you have already gained initial work experience in a comparable position. You have good knowledge of German and English. You are communicative and enjoy working with guests and employees What we can offer: a dedicated and welcoming team in a forward-thinking company with worldwide career ...

Preparation for cold and warm dishes for the breakfast buffet Preparation and handling of the breakfast buffet Inventory control and Inventory order Preparation of savory and sweet KP for banquet Cleaning of the work area Paying attention to the hygiene regulations Supervision of trainees and interns Experience in the gastronomy Experience in a similar position Basic knowledge in German Flexiblity, Teamplayer, Motivation Organization talent 5 days a week Shift work, No split shift Further Education possibilities through various providers e.g.: Best Western Academy, IHK Frankfurt, DEHOGA Hessen ...

Welcome and place guests Guest care Consultation of guests Taking orders Serving of dishes and beverages Working with cashier system Micros POS Ensuring the cleanliness and tidiness of the restaurant Table setting of festive events Decoration of the room and table A completed vocational training Knowledge from the hotel, restaurants or similar categories Flexiblity, Teamplayer, Motivation Organization talent Mainly Late- / Bar Shift 5 days a week Shift work, No split shift Further Education possibilities through various providers e.g.: Best Western Academy, IHK Frankfurt, DEHOGA Hessen ...

As a Guest Service Coordinator you will take personal accountability in enhancing the guest experience by performing check-ins and check outs, inform guests about our facilities and the surrounding and by taking care of all guest requests. When operating our One-Touch-Service telephone you will act as a hotel ambassador by being the first contact person for all incoming internal and external calls. Your qualifications are: Customer oriented and friendly Team player Flexible Ability to keep calm in stressful situations Good organization and office handling skills Good communication and social ...

As Commis de Rang you will be responsible for providing outstanding service in all our Food & Drink facilities, including the the restaurant GAIA, the WunderBar and our banqueting area. Your qualifications are: Customer oriented and friendly Team player Flexible Ability to keep calm in stressful situations Good communication and social skills Fluent in German and English Have a genuine “Yes I Can!” attitude Working experience in a similar position in 4 to 5 stars hotel would be a benefit What you can expect: Great colleagues Be part of the Radisson Blu Hotel Frankfurt Team – one of the ...

Monitoring of cleanliness in guest rooms and public areas Planning and control of orders to external companies Office coordination Check VIP rooms as needed Creating a training program and conducting training Schedule the weekly rosters and vacation planning Compliance monitoring Cost-conscious management of all floor materials Manage on-floor laundry, cleaning supplies, guestroom items and other materials, including invoice control Completed training in the hotel industry or in the field of home economics Several years of housekeeping experience Good PC skills, Fidelio or Opera desirable Good ...

Implementation of a correct service at a high level and excellent customer service Secure knowledge of daily offers, à la carte and beverage offers as well as current promotions Provision the required mise en place Preparation and collection of guest invoices Cost-conscious use and punctual order of needed products successfully completed apprenticeship in the hotel sector or similar practical experiences commitment, engagement and initiative focus on guests flexibility Open-ended contract; multiple training offers (internal and external); discounted rates at all Steigenberger, Intercity and ...