MS 365 Outlook Support Engineer
We are Hiring a Fresh New O365 Team!
We are expanding our operations in Varna and therefore looking to Identify New Colleagues. The newly established KBC SSC - Varna might be the exact place for you.
What this Role is all about:
The Outlook Support Engineer provides technical support for Outlook 365 and ensures smooth operations of the email ecosystem
Learn more about what you will do at this new position:
-
Provides 3th level support related to Outlook functionalities and smooth running
-
First point of contact regarding to email questions from different teams
-
Priorities the importance and urgencies of the request and act accordingly
-
Understands the user and provide personalized service and solutions
-
Uses trouble-shooting and debugging tools to identify issues that are blocking the email ecosystem
-
Manages CISCO Email Security Appliance (ESA) Infrastructure and DNS Mail related entries
-
Provides precise adjustment and configuration of the email environment
-
Prepares technical documentation
Get familiar with our expectations:
-
Knowledge about CISCO ESA and MS Outlook, SMTP debugging and tracing
-
Knowledge about Procdump, Windebug, Powershell, Sara, Fiddler, MFCMAPI
-
Good analytical & troubleshooting skills, end-to-end overview of the system and Transport Layer Security
-
Experience on similar role or position between 1 – 2 years shall be considered as an advantage
-
The company will provide full training for the position
Our offer:
-
Tailor made prolonged training
-
Career development opportunities with reputable international company
-
Additional medical care insurance and pension plan
-
Multisport card for discounted price and other discounts in shopping centers Preferential terms for use of products and services with all KBC Group companies in Bulgaria
-
25 days of paid holidays
Once you find this job opportunity interesting and you meet the requirements for the position send a CV in English. Only shortlisted candidates will be invited to an interview. Confidentiality is guaranteed and the provided data is subject to special protection in the meaning of the GDPR and Personal Data Protection Act.
