Customer Service Advisor with Flemish and French

In line with SELLBYTEL Group's Customer Service project, we are currently recruiting Customer Service Adivsors to be part of an exciting team.

Our service will be responsible for providing solution to queries, questions, explaining features and advantages of a variety of our clients exclusive leading products, answering to incoming emails and:

- Providing with accurate information to our customer. 

- Logging and follow up of correct and Valid Orders or requests. 

- Ensuring the highest level of Customer Satisfaction Surveys Scores 

- Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds) 

We offer: 

-Full-time and long-term contract

-Schedule: Rotating shift from Monday to Friday and some Saturdays. 39hrs/week.

-Salary: 15938.40€ gross/year + up to 1500€ gross/year in bonus

- Extensive training on market leading products, personal development programs and mentoring to fully develop skills.

- Good career prospects in a reputable company which rewards serious and hard workers.

-Relocation Package provided

Requirements

-High/native level of Flemish and Frenchnative with fluent English

-Excellent communication skills in a variety of customer facing situations. 

-Good team player with drive for success. 

-Previous experience in similar position is a plus.

IF YOU ARE INTERESTED, PLEASE CONTACT: HR_Recruiters@sellbytel.es WITH REFERENCE: BELGIUM.MNDL