CarTrawler is the world’s leading B2B travel technology platform providing multimodal transport solutions to almost one billion passengers annually. If you have ever booked a flight online, and then seen the option to book a rental car, that was probably us! But we don’t just offer car rental, we also offer coach, bus, chauffeur, rail and taxi transfer solutions. Our technology is optimised across all devices, in real time and powered by live insights, so the customer gets shown the transport options that are most relevant to them. As a result of our technology, we provide the highest conversion rates in the market. After all we are the experts in mobility!
Our Customer Centre is at the heart of our business and our people excel at delivering an unparalleled customer experience. By creating a seamless service, our agents seek to put our valued customers at ease at every stage of their journey.
Our unique differentiator is the vibrant and diverse group of people we have working in our Customer Centre. With over 14 different languages being spoken and employees hailing from over 36 countries, the Customer Centre is a dynamic microcosm of world cultures. By combining cross-cultural differences and top talent, this allows us to deliver a wide-ranging service to our millions of customers worldwide.
Our Customer Centre agents are with our customers all the way.