Job Description and Specification
Position: Part time Scheduler
Reports To: Operations Manager
Role Purpose:
To ensure that all shifts in a specified area are covered by a suitable Carer
To take the necessary actions to deal with any situation which arises e.g. short-notice absences
To maintain the accuracy , integrity and completeness of all relevant data in the One-Touch system
Main Duties/Tasks:
Covering all shifts in a defined geographic area with suitably qualified Carers
Notifying Carers of their rosters and in particular any changes made in a 48 hour window
Covering all unassigned shifts with suitably qualified Carers
Ensuring Carers on guaranteed hours contracts are offered their full quota of work
Managing holiday leave applications to ensure that there is adequate cover available
Reporting on issues Carers have with clock in/clock out.
Supporting Carers and escalating any issues reported by Carers during the course of their work
Rostering Carers on mandatory training programmes in line with published training schedule
Dealing with the any issues flagged by Care Supervisors which may require the
Notifying Clients of any schedule changes of greater than 20 minutes / where a new Carer
Any other tasks as required by the Manager
Requirements:
Must be fully experienced using Word & Excel & preferably have ECDL as a minimum
Must have some experience at supervising staff & managing large rosters
Must have excellent report writing skills
Must have excellent attention to detail
Must be confidential/discreet
Must have excellent communication skills
Must be flexible with hours of work.
Hours of work to be confirmed