Tour Expert - Lavoro Costa Crociere 2021
Offerto da:
Disponibile per eventi:
Luogo di svolgimento del lavoro:
Italy
Livello di istruzione scolastica:
Numero di posti di lavoro:
1
Descrizione dell’offerta di lavoro
Aim of the Position:
As Tour Expert, you will be the focal point of the excursions offered within the cruise itinerary transmitting your passion for discovering destinations, their history, art and culture to our Guests. To reach the target assigned, you will use your marked propensity to sales and service, especially during visits to ports of call
Main Responsibilities:
- Establishing, developing and maintaining relationships with Guests on-board and on-tours to generate new business selling packages
- Maximizing revenues for the tours area suggesting new opportunities
- Organizing back-office activities by preparing all support material (i.e. tickets, stickers, maps)
- Overseeing the correct organization of excursions and transfers from start to finish
- Reporting to the Tour Manager about Guests needs and interests, scouting for new products and services opportunities in liaison with other departments whenever needed
Job Requirements:
- Secondary school (Tourism or Languages is a plus)
- Degree in languages tourism communication is highly appreciated
- Experience in Sales or Tour Operator
- Enthusiastic and good communicator
- At ease with public speaking
- Expert in sales techniques
- Problem-solving oriented
- Computer literacy
- English knowledge B2
- Other language knowledge: German and French together B1
- Shipboard experience is a plus
