Crew Member - McDonald's

Byrdan Ltd. operates 4 McDonald's restaurants in Blanchardstown County Dublin and in County Carlow. We have positions available in each of our restaurants.

What You Will Do

•Deliver hot fresh food, in a clean and friendly restaurant, giving customers a great experience each visit, every time

•Consistently deliver the highest standards of quality, service and cleanliness in the restaurant

•Provide friendly, fast and accurate service

Position Requirements:

Deliver A Great Customer Experience

•Prepare the customer’s meal with care and respect – give your customers gold standard food and drink every time

•Make it special – be welcoming, personalise your comments and connect with your customers

•Make it genuine – give the customer your full attention, smile, use eye contact and body language that is enthusiastic and energetic

•Adapt to each customer’s needs – give them an individual experience that exceeds their expectations, e.g.:

o Be patient with customers who need help, offer to explain the menu

o Get to know regular customers and treat them individually

o Use positive gestures, e.g. offer to clear trays, help parents with pushchairs or make a child’s visit special

•Use initiative and confidence when interacting with customers

•Answer customer queries confidently and professionally – keep up-to-date with knowledge on our food and promotions

•Treat all customers and colleagues with courtesy and respect

•Work as a supportive team member



Byrdan is an equal opportunities employer.

Position Attributes:

Quality, Service & Cleanliness

• Complete tasks and activities in line with training, company guidelines and management direction

• Adhere to McDonald’s standards of quality, service and cleanliness

• Follow all workplace safety, security and food hygiene procedures

• Follow our guidelines and take pride in your personal appearance

•Take responsibility for your training in all areas; look for opportunities to improve and develop