Lead Engineer - Desktop & Tools at Danfoss

by:  Denmark

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Job Description


Do you consider yourself “World Class”? Are you looking to be part of a global team that is engineering tomorrow?  Do you consider yourself a specialist in client technologies?

If you answered yes to the above questions, we have a job for you! As part of the Client Team, you will have every opportunity to influence your own work situation and the success of Danfoss. We are a global team with colleagues located across the globe.   

Members of the Global Client Team are responsible for maintaining and supporting scalable, maintainable, and highly available client architectures that meet business objectives.

The location for this position is flexible and can be based at any Danfoss location within the Americas.

Summary of the job  
Client support engineers are tasked with troubleshooting and resolving issues for internal or external clients who use the organizations’ systems or networks.  These engineers must have an excellent understanding of computer hardware and software and must be willing to continuously learn and use new technology.  Customer service and interpersonal skills are also important in this position. Travel may be required to clients’ or vendors’ sites.  This position will be responsible for driving automation tasks and managing relevant tools.  This includes working with a DevOps mindset.  The client support engineers also complete follow the sun support.

Key Responsibilities

  • Be an active member of the relevant global solution team, ensure the operational tasks follow the sun across all three regions.
  • Follow the ITSM processes defined by Danfoss; provide level 2/3 support and troubleshooting to resolve issues.
  • Perform relevant maintenance and system upgrades; ensure the right level of client security

Required knowledge and skills

  • Linux, Mac and Windows OS support experience
  • Experience with Infrastructure automation tools
  • Infrastructure as Code
  • DevOps way of working
  • Experience with scripting  
  • Sense of client life cycle (Hardware and software)
  • General SCCM knowledge
  • Knowledge of Microsoft products and other client related software  
  • Actively follow defined process execution and monitoring
  • Fulfill the expected roles in respect to the functions scope

Required work experience and education

  • Masters of Computer Science or equivalent
  • 5-6 years of related work experience
  • Good English skills, both written and spoken

The application process will remain open until the position has been filled.

Company Profile
Watch how Danfoss is Engineering tomorrow, here.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.



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Este empleo ha expirado