Head of Service Management / IT, Corporate Functions, Bagsværd
Gladsaxe, 1 stilling
Pioneer a brighter future
At Novozymes, we work in close partnership with our customers and the global community to make an impact and help create a better world for those around us, for each other and for the next generation. We use science to advance industries, and as part of Corporate Functions, you will help empower the people and the business to deliver the biological answers that will pave the way for a brighter future.
Head of Service Management/IT, Corporate Functions, Bagsværd
You will be playing a key role in developing and implementing the service strategy towards the delivery of excellent user and business oriented IT services. You will be responsible for the management and empowerment of a highly dedicated Service Delivery team which is based in Bagsværd, Denmark and US.
Your team's responsibilities include the facilitation of dialogue and interaction with the Novozymes business functions around service requirements, driving continuous improvement of IT Services, managing escalations and overall communication around services. Your team is also the gatekeeper of our production environment and as such responsible for supporting project transitions into normal operations.
Internally you are responsible for a significant part of the Nozozymes IT budget and the management of internal and external service partners.
In this position you need to:
- Have a Master's degree in IT, Engineering or related field
- Possess strong management skills
- Have excellent communication and presentation skills in English
- Be able to drive a strong service improvement agenda
- Organize and prioritize many tasks
- Have extensive experience with service management
- Have experience from working in a multi-cultural work environment
Are you the next Zymer in our team? Consider a career with Novozymes and let’s realize your potential together.
Novozymes is the world leader in biological solutions. Together with customers, partners and the global community, we improve industrial performance while preserving the planet’s resources and helping build better lives. As the world’s largest provider of enzyme and microbial technologies, our bioinnovation enables higher agricultural yields, low-temperature washing, energy-efficient production, renewable fuel and many other benefits that we rely on today and in the future. We call it Rethink Tomorrow. http://www.novozymes.com
For more information please contact Director Peter Thinggaard Laustsen by phone +45 30772759
Application deadline: 26 May 2016
Please attach your diploma when you apply for the job