Cyber Security - Senior SOC Analyst

eSentire is looking for highly capable individuals to be part of our Security Operations Centre (SOC). eSentire is a recognized industry leader and one of Canada’s Fastest-Growing Tech company. We work in a collaborative and innovative work environment with brilliant and passionate people who strive and encourage others to do their best. Join us to gain rewarding and developing career experience with the ability to grow and make an impact on your work.

 

Role Overview

 

Our security analysts are expected to be involved in highly technical investigations and support the delivery of meaningful, accurate results for both internal and external customers in a dependable and targeted manner. Time management and in-depth knowledge of all internal and many external products and services are imperative to success.

The successful candidate will be relied on to identify threats and handle any security incident or customer request in the SOC.



Responsibilities 

• Analyze incoming security signals in real time with a balance of accuracy and speed using a variety of proprietary and third-party tools. 
• Apply investigative tactics, techniques, and procedures (TTPs) using your understanding of the security threats associated with the incoming signals to accurately follow Runbooks. 
• Handle in-depth investigations, digital forensics (network, endpoint, log), and customer requests, conveying results to clients by e-mail and phone as needed. 
• Investigate security incidents and contribute to incident response reports and after-action reviews.
• Participate in various internal projects and initiatives to increase SOC efficiency and improve SOC tooling. 
• Perform audits and secondary review of selected signals, following up with analysts and customers when necessary.  
• Block malicious network traffic, isolate infected hosts on customers’ networks, and perform other remediation actions using internal and third-party tools. 
• Complete intermediate customer support requests, service administration and troubleshooting tasks. 
• Support and mentor analysts during investigations or customer inquiries.
• Identify gaps in processes and procedures and escalate them to the appropriate teams. 
• Provide input to our Learning and Development team on training content.

Requirements 

• Relevant degree in Computer Science, IT Security, IT Management, IT Support or related discipline. Completed course must include a strong focus on networking and security.
• 3+ years' full-time experience in a Security Operations Centre or similar Cyber Security Analysis role excluding time spent on an intern or work experience program
• Hands on experience in at least one of the following Security domains;
  • Network Security including Intrusion Detection Systems (IDS)
  • Windows Endpoint Security, using EDR products such as VMware Carbon Black Response/Threat Hunter, CrowdStrike Falcon or Microsoft Defender Endpoint. 
  • SIEM/Log Management, using products such as SumoLogic, Splunk or similar 
• Knowledge and experience of network and endpoint security technologies inclduing;
  • Snort and Suricata rules
  • Packet Capture (PCAP) analysis using Wireshark 
  • Windows Sysinternals Tools 
  • Linux Kernel and basic scripting (Bash/Python/Powershell) knowledge 
• Analytical mind with strong attention to detail and a commitment to quality of service
• Strong customer facing written and verbal communication sills with the ability to effectively communicate complex security concepts with end customers.
• Demonstrated experience to confidently handle escalated customer issues, diffuse challenging situations and deliver an optimal customer experience.
• Natural ability to thrive in a fast paced and time sensitive environment.
• Ability to work in an operational/shift-based environment with flexible working hours to include one weekend day.
• Industry Certificates such as CompTIA Network/Security+, SSCP, CEH, CCNA CyberOps or other similar industry standard certifications

Why a Career with eSentire?

 

Our Culture: At eSentire we work in a collaborative and innovative work environment. We work with brilliant and passionate people who strive and encourage others to do their best. eSentire’s idea-rich environment welcomes creative and sometimes unconventional perspectives!

 

Growth Opportunities: At eSentire you will have the opportunity to grow and make an impact from your work. We encourage innovation in all who become a part of our team. With growing operations internationally, there is lots of lateral and upward advancement opportunities for rewarding and developing careers with eSentire. We’re strong believers in continuing education and provide the resources that you need to continue learning.

 

Employee Perks: Every day we provide breakfast, snacks and refreshments, flexible working hours, half day off birthdays, subsidies for continuing education and health & wellness, and attractive compensation and benefits plans.  We make it our obligation to the team to stay current with compensation trends in the tech field!