Hotel Reservations Advisor – French Speaker

We are looking for a French native speaker that has outstanding writing skills to work in one of the fast-growing and exciting start-ups in the American Tourism industry!

Your future project

As a Hotel Reservations Advisor – French Speaker, you will:

• Assist customers with their last-minute bookings mainly through chat.
• Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia.
• Provide excellent customer service by managing expectations and claims in a very positive, polite, and diplomatic way.

We are looking for

• Native or Proficient French and fluent English (minimum level C1)
• Excellent communication skills coupled with empathy and team spirit
• Good writing skills are mandatory
• Availability to work in night shifts
• Previous experience in Customer Service or a tourism representative is a plus
• For non-EU residents, it is mandatory to have a valid work permit.

We offer you

• Competitive wages (14 monthly payments per year)
• Performance bonus
• Transportation allowance
• Health insurance with a dental plan (after 6 months contract)
• Relocation package - shared accommodation and flight reimbursement
• Possibility to do Work from Home*

Life at our company

• Work with adventurous people from over 15 nationalities
• Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
• We promote inter-company mobility to work at any of our sites around the world.
• New and modern office located where the action is: Lisbon- Portugal.

Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.