Customer Interface Account Specialist (Budapest)

We are looking for Czech and Slovak Speaking Customer Interface Account Specialist for an international company - based in Budapest.

Job description

• Interact and communicate with Customers (situated in Czech and Slovakia)
• Manage internal communication with other departments (Commercial team, Customer Operations Team, etc.)
• Ensuring Customer satisfaction, build up a close relationship with the Customers
• Proactive information/support to Customers about OTC process
• Handling of Customer questions
• Administrative tasks (in SAP and Salesforce system)

Requirements:

• Bachelors’ Degree in Business, Supply Chain, Logistics or related field
• Min. 1-3 years of relevant customer service or client experience
• Fluent English and Czech/Slovak
• Strong analytical, planning and decision-making skills
• Results oriented, proactive, problem solver, able to manage priorities
• User level of Ms Office, SAP and Salesforce system

What we Offer:

• Competitive salary and benefit package
• Dynamic and motivated team
• Challenging and interesting tasks
• Opportunities to grow in international environment
• A workplace where you can develop your skills