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Descripción de la oferta de empleo

As a DataMiner Operations Engineer, you will be responsible for giving professional remote support to customers around the globe. Diving deep into complex technical environments, pleasing the most demanding customers with a natural flair and finding non-compromising solutions are but a few of the challenging tasks at hand. If you want to be part of a motivated team, if you would love to work with a world class product and if you are committed to bringing the highest quality of service to our customers, now is the time to join us!

[+] configuring advanced DataMiner Network Management Systems

[+] resolving customer issues including complex technical scenarios

[+] analyzing client needs and providing solutions

[+] working together with team members, technical account managers and project managers

[+] supporting service, service availability, and quality

[+] providing consultation to help customers realize the full potential of their system

[+] providing critical product feedback

Competencies

[+] you are a fast learner who adapts quickly to new situations

[+] you are communicative and have strong interpersonal and organizational skills

[+] you think logically and client-oriented

[+] you have natural technical insight

Technical Skills

[+] basic familiarity with HFC Broadband, IPTV, broadcast and satellite systems is a definite plus

[+] basic knowledge of C#

[+] strong affinity with MS Windows operating systems

[+] experience with HTML, XML, client-server systems and SNMP

[+] profound knowledge of TCP/IP (firewalls, routers, …), multithreading, Web Services, .Net Remoting and Wireshark

[+] knowledge of relational databases is an asset

 

Basic qualifications for consideration

[+] This position requires that you work from our offices located in Izegem, Belgium

[+] Good verbal and written communication skills in English

We offer:

[+] a competitive salary with extra benefits

[+] a healthy work-life balance

[+] a stimulating, challenging, and fast-evolving technological environment

[+] work in an international company while still enjoying the advantages of a small-company culture

[+] be part of a team that has a disruptive impact on the global telecom and broadcast industry

[+] gain experience with a vast array of cutting-edge technologies

[+] enjoy long-term stable employment

[+] grow in your career thanks to in-house training courses, choosing from a variety of professional options

Detalles del trabajo
Ámbito educativo:
Work experience:
Work experience is not required
Horquilla salarial::
Not provided
Date of expiry:

Información sobre la empresa

Skyline Communications is the global leading supplier of multi-vendor network management solutions for the HFC broadband, satellite, IPTV and broadcast industry. Our flagship DataMiner network management platform, which received various prestigious awards, enables end-to-end integration of the most complex technical ecosystems and has been deployed by leading operators around the world. Más información