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Customer Support Specialist (in English / Spanish / French / German)

by:  Printful

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Printful offers high-quality printing, warehousing and distributing services, as well as graphic design, photo/video, marketing and customer service for small and medium online businesses. 

 

One Customer Support team member daily processes about 70 e-mail and chat messages, as well as phone calls. Currently, we are on the crest of a wave, therefore we are looking for new team members to join team Printful!

 

If you are positive, detail-oriented and like helping to customers - join our Customer Support team as a Customer Support Specialist!

This a full-time remote evening job.

Your duties:

  • provide world-class customer support in English/Spanish/French or German;
  • provide customers with prompt, accurate, kind and responsive replies;
  • reply to approximately 70 interactions (e-mails, chat messages and telephone calls) within one business day;
  • answer customer phone calls.

 

Our expectations:

  • excellent command of spoken and written English;
  • excellent language proficiency (English / Spanish / French or German);
  • helpful, responsible and precise personality;
  • positive attitude to work.

 

We provide a two-week long training process in our office at 6B Ojara Vaciesa Street, Riga

We offer:  

  • monthly salary starting from 1000 to 1200 euro gross, depending on work experience, education, and other skills;
  • gym membership;
  • health insurance policy;
  • a day off on your birthday;
  • a full time remote evening job from 15.30 - 24.00 according to the following schedule:
  1. Sunday to Thursday from 15.30 to 24.00 (Friday, Saturday - off)
  2. Tuesday to Saturday from 15.30 to 24.00 (Sunday, Monday - off)
  3. Thursday to Monday from 15.30 to 24.00 (Tuesday, Wednesday - off)
  4. Friday to Tuesday from 15.30 to 24.00 (Wednesday, Thursday - off)

 

 

Please, prepare a well-considered motivation letter in English specifying your compliance with the requirements and send it to us together along with your CV!

 

AS Printful Latvia (Registration No. 40203050078)

Este empleo ha expirado
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