The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
What will you be doing?
- Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities;
- Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services);
- Transport guest luggage to and from guest rooms and/or designated bell area;
- Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage;
- Supply guests with directions;
- Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed;
- Communicate parking procedures to guests/visitors.
Job type: Full-time
Department: Front Office
Languages: English, Portuguese
Starting In: 2020
Want to join us? Apply now!