Web Technical Support Assistant

Would you like to take the opportunity to work for a European Agency? If you have a good proficiency in English and previous experience in web publishing and content management this could be your chance to work in a multicultural and dynamic environment.

We are looking for a Web Technical Support Assistant. 

Job responsibilities: 

Supporting the Web Content Management team in: 

• managing web publishing requests; 
• mantaining guidelines and manuals for web publishing; 
• providing support to users; 
• managing support tickets and requests.

Skills required: 

• Excellent knowledge of English (at least C1 level);
• At least 1 year of relevant working experience; 
• Knowledge of basic HTML, web formats, foundations of usability for web;
• Working with others, Analysis and problem solving, Drive for Results, Customer Focus. 

Assignment: first contract 2/3 months, with possibility of extensions. initially working from home, relocation required at a second stage

Location: Parma, Italy

Please provide an English Europass template Cv