Warranty Claims Assessor with Dutch

Description

The Warranty Claims Assessor is responsible for reviewing selected warranty claims submitted by dealers and decide if a claim can be reimbursed or not.



Key Responsibilities: 

• Assess and process warranty claims that are submitted electronically

• Resolve dealer issues and answer questions submitted through an electronic communication system

• Receives and assess claim according to defined procedures / routines

• Performs claim assessment and follows defined procedures to resolve correctly. 

• Documents verification and customer information in data capture tool and when needed, transfers claim/ticket to responsible party for resolution.

Requirements

• Fluent Dutch and English

• PC skills (MS Word, MS Excel, MS Outlook)

• Attention to details

• Ability to solve urgent matters and work under pressure

• Good communication skills

• Team player with interpersonal and conflict management skills

Offer

What’s in it for you?

• Gain access to an extensive curriculum of trainings both in classroom and online and rejoice the guidance of career counselors, mentors and people advisors
• Receive an attractive benefits package including: coverage of public transportation, private medical services, private pension account, life insurance private account, gym subscription, or medical services for a member of the family, meal vouchers for each working day, online, interactive library subscription (Bookster)
• A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life