Job offer description

Connecting businesses and tech talents in a fast-changing world. This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called “Smart Industry” areas and employing 30,000 people.

 

With more than 15 years of experience in Bulgaria, we deliver IT Service Desk, Data Center and Network Services, End-User Device Support (Desktop & Mobile), Application Development and Support, and BPO Solutions to more than 40 multinational companies. We have grown to 1400 employees in our 3 office locations and now we are looking for more talents to join us in our mission.

 

Today we are giving you the chance to build a career in one of the biggest IT outsourcing companies at the position of Technical Support Specialist with Italian and English.

 

Position Highlights

 

As a Technical Support Specialist with Italian and English you will be responsible for:

  • Providing technical support in Italian and English by telephone, chat, and via e-mail;
  • Identifying clients’ problems and propose solutions;
  • Focusing on customer expectations and satisfaction;
  • Protecting confidential and sensitive information and materials;
  • Collaborating with other team members to provide high-quality support.

 

If you have:

  • Fluent oral and written Italian and English language skills;
  • Excellent customer and communication skills;
  • Ability to work under pressure to tightly controlled deadlines;
  • Willingness to develop in a technical role; 
  • Very good computer skills (Windows OS, Outlook, MS Office, etc.);
  • Analytical troubleshooting skills will be an advantage.

 

We offer:

  • Upskilling Training Programs
  • Recognition awards
  • Additional health coverage
  • Special offers and discounts
  • Food and Gift vouchers
  • Sport cards 
  • Competitive remuneration package 
  • Performance-based bonuses
  • Charity and sport initiatives

Sounds interesting? Connect with us, we are waiting for you.

 

Our recruitment process will be fully remote for your safety! You can meet our hiring managers and recruitment specialists online!

 

Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.

Job details
Sector:
Computer programming, consultancy and related activities
Occupation field:
Customer services clerks
Work experience:
Work experience is not required
Salary range:
Not provided
Date of expiry:

About company

“Connecting businesses and tech talents in a fast-changing world.” This is what describes best the mission of Modis as a global leader in workforce, skilling, and consulting solutions for our partners. As part of the Adecco Group, our brand is present in 20 countries delivering services and solutions in the so-called “Smart Industry” areas and employing 30,000 people.On the Bulgarian market, we… Find out more