Job offer description
The Support Engineer will help to enhance electronics products as part of an Engineering team supporting all technical aspects of our customer’s products and related repair processes. The Support Engineer will solve technical problems and performs Electronics Products installations, maintenance and repair. Creates technical instructions and provides necessary trainings to more junior engineers.
- Responsibilities/Duties: Easily understands and solves technical problems. Performs failure analysis of units under test (UUT) and/or other products as requested by the customer or Engineering Management. Recommends and implements appropriate corrective actions. Final quality testing of Products using test plans, software, test equipment and UUT´s. Products and customer production installation, ramp-up and maintenance (Electronics; Mechanics; Pneumatics & Software). Communicates and supports customers on site and remotely. Communicates concepts and status to other team members and to engineering management. Creates technical documentation or user manuals for internal and external use. Trains customer employees and shares know-how to more junior engineers. Working with different OS platforms: Windows OS, Linux OS, Android & iOS.
- Education/ Work Experience: Possess a BS, MS, or PhD degree in Engineering, CS, Physics, or Mathematics, or meet the alternative prerequisites as stated for Associate Engineer. Two years as an Associate Engineer, or equivalent Engineering experience in the field or fields related to the specific purpose for hire. Personal: Excellent written and verbal communication skills. Strong problem-solving and analytical skills. Enjoys working as a team member as well as independently. Demonstrates leadership. Good coaching & facilitation skills.
- We offer: challenges in the field of the world’s leading technology; flexible working hours; training and a supportive and professional international team.
