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Technical Support Advisor - Dutch Market (Barcelona)

by:  Webhelp Spain

The job offer is available for the following event:

Are you looking for new challenges ? Do you need a change?

This role would be suitable for those interested in new technologies and an international environment. If you speak native level of Dutch and you have a high level of English, you are the perfect fit !

We are looking for a Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services.

As the Technical Support Advisor, you will be:

-Maintaining client relationships through product support over the phone
-Providing customers with quotes and product knowledge
-Handling effectively all incoming incidents
-Gathering information from customers, troubleshoot technical issues

Conditions:

-Full-time (39hrs/week) and long-term Contract

-Salary:
1) Fixed: 18.540 Euros gross year (base + language compensation)
2) Performance Bonus: 2.500 Euros gross/year

-Shifts: Monday-Friday from 09:00 to 18:00
-Location: Barcelona Center

Benefits:

-Relocation Package provided
-Possibility to grow within the company

Requirements

- Dutch native level speaker with fluent English
- Great teammate
- Willingness to learn and apply new technologies
- Analytical skills with demonstrated problem solving ability desired
- Ability to operate in high pressure situations
- Good technical skills and knowledge preferable
- Excellent communication skills.

***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***

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