Partner sites:EURES

SWEDISH POST-SALES ADVISOR

by:  Spain

This offer has expired

You can not apply any more to this job offer. Please go to the list of all available jobs to find a still valid offer.

The job offer is available for the following event:

- ANSWER AND DEAL WITH CUSTOMER POST SALES REQUESTS (LOGISTICS, QUERIES, REFUNDS, EXCHANGES, DELIVERY, ETC).
- SOLVE STATUS QUERIES.
- INITIATE CUSTOMERS ESCALATIONS
INCLUDING ORDER CANCELLATION, CUSTOMER SATISFACTION RETURN, DEFECTIVE ON ARRIVAL,
MISSING PARTS, ORDER FOLLOW UP.
- QUALIFY CALLS AND REROUTE MISROUTED CALLS.
- REPORT ON KEY PERFORMANCE INDICATORS.
- DEAL WITH CUSTOMER ESCALATIONS.
- ENSURE CUSTOMER QUERY IS SOLVED BY COORDINATING RESPONSES
- SYNCHRONIZE AND INTERFACE WITH OTHER BACK END TEAMS
- HIGHLIGHT KEY ISSUES TO HIS KEY USER AND ESCALATE TO THE RIGHT LEVEL APPROPRIATELY

WE OFFER -ECONOMIC CONDITIONS: 15.938.37 GROSS PER YEAR + COMMISSION UP TO 1680EUROS GROSS PER YEAR
-IMMEDIATE INCORPORATION / LONG TERM CONTRACT. -FULL TIME SHIFT: 39 HRS/WEEK
-REAL POSSIBILITY TO GROW WITHIN THE COMPANY
-FREE SPANISH/CATALAN CLASSES IN A CERTIFIED INSTITUTION
-RELOCATION PACKAGE

APPLICATIONS: BY E-MAIL :
HR_RECRUITERS@SELLBYTEL.ES WITH THE REF: EURES.PSALES. CONTACT PERSON: NICKI KELLY

This job has expired
EOJD