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Job offer description

Reservations Manager Radisson BLU

Is BLU for you?

Iconic, stylish, sophisticated. Does that sound like you? If you Say Yes I Can!   here at the Radisson Blu St Helen's Hotel we’re looking for passionate hoteliers just like you!

At Radisson Blu Hotels, we stand out together as one team and make memorable moments for our guests.

Can you ensure consistent levels of Yes I Can! service within your team? Can you provide the focus on the detail whilst making sure the numbers add up! Do you like a full house? You will love this! It’s all about building meaningful relationships, being able to anticipate guest needs.

Key Responsibilities:

  • Manages the Rooms Reservations team members and supports the Head of Department in implementing training plans, coaching and mentoring team members;
  • Maximises Rooms revenue and guest satisfaction by receiving  enquiries;
  • Upholds a high level of regular, frequent, accurate and timely communication to all related departments regarding the Rooms Reservations function within the hotel;
  • Delivers a pro-active sales culture within the Office to ensure all budgeted revenues are achieved;
  • Follows-up with guests to determine satisfaction; measures results and supports strategies to improve the quality of the guest experience

Requirements:

  • Proficient in all Rooms Reservations procedures to be a resource when needed;
  • A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management;
  • Commercially aware;
  • Driven and ambitious to inspire the team to consistently deliver and exceed service standards;
  • Clear thinker with excellent communication abilities and attention to detail;
  • Strong working knowledge of Opera Property Management System.

It’s all about the experience. No reservations, say Yes I Can!

Job details
Occupation field:
Work experience:
Work experience is required
Duration of work experience:
Up to 2 years
Language skills:
  • English
  • Fluent
Salary range:
Not provided
Date of expiry:
Link for more information:

About company

Five star hotel in South Dublin, Ireland Find out more