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Job offer description

Do you have a passion to help others succeed? Do you genuinely believe that talent is the greatest asset of any company? As a member of Apple’s People Team, you’ll help discover and develop our most important resource: our people. Together, we’ll search the world to build our collective of talented visionaries and inventors. All the while, your efforts will maintain Apple as the most innovative company by striving to make us the most diverse — open to all people, all backgrounds, and all perspectives. And that’s just the beginning, because throughout Apple employees’ careers, you will continue to help them grow expertly and support them in work and life. Join our People Team and help support the extraordinary talent it takes to make extraordinary products. Apple are currently recruiting for a People Specialist in our People Support team supporting our employees in France & other EMEA countries. This is an exciting role to join a growing dynamic and focused team within the Apple business. This position is based in Cork, Ireland.

 

Key Qualifications

  • Human Resources experience is essential, and where possible customer contact centre experience.
  • Fluency in French is required - a secondary fluent language is advantageous
  • Flexibility to work varied shifts on a 5-day schedule from Monday to Friday.
  • Proven ability working with confidential data.
  • Strong verbal and written communication skills.
  • Strong organizational skills and the ability to multi-task.
  • Demonstrated ability to work well in a collaborative environment.
  • Experience helping to improve operations and deliver a great customer experience.
  • Fantastic attention to detail and proven ability to effectively prioritize their workload
  • An appetite for continuous learning
  • EXPERIENCE ON THE FOLLOWING SYSTEMS WOULD BE AN ADVANTAGE:
  • Mac OS systems experience.
  • Enterprise HR systems (Workday, Oracle, PeopleSoft, SAP, etc.).
  • Knowledge management systems experience.
  • Using data and information to influence process improvement and change.

 

Description

As the People Specialist you will: -Serve as a primary People point of contact for all employee and manager enquiries regarding benefits, employee data, HR systems and pay for Italy and other countries we support. -Respond to employee inquiries through phone or email by accessing a variety of tools and knowledge bases. -Administer HR-related processes for internal customers, including data entry and support for Apple’s HRIS tool. -Develop strong internal relationships across Human Resources and with internal process partners to better understand these functions. -Share and improve processes within the team and across Apple’s businesses. -Record all enquiries and resolutions in a customer relationship management system using the defined way of working taught at People Support. -Analyze trends and report results, bringing findings and insights from our team to our businesses. -Help make the People Support experience truly rewarding for customers.

 

Additional Requirements

  • Closing date for applications Wednesday 7th April
Job details
Occupation field:
Work experience:
Work experience is not required
Language skills:
  • French
  • Fluent
Salary range:
Not provided
Date of expiry:
Link for more information:

About company

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including the App Store, Apple TV, Apple Music, and Apple Pay. And the same innovation that goes into our products… Find out more