PayPal Customer Service Representative (French Speaking)

Interested in working in a vibrant English-speaking city while fast tracking your international career working for a highly respected global brand? We are looking for French speaking Customer Service and Collections teammates to join our international EMEA Operations Centre Campus in Dundalk, Ireland!

Our buzzing multicultural tech hub in Dundalk is home to employees supporting customers in multiple languages in areas like Fraud and Protection Services, Customer Solutions, and Merchant Services. Dundalk is home to our newest and most technologically advanced Operations Centre, and together we deliver payment solutions to our customers and merchants across EMEA. Our teams enjoy working in a relaxed, family-friendly environment where our values of Collaboration, Innovation, Wellness and Inclusion.

Dundalk, in County Louth, offers small town living right by the tranquillity and beauty of Ireland’s renowned scenic countryside. It benefits from being equidistant from both Dublin and Belfast, both accessible in just one hour. Dundalk town and its surrounding areas offer the benefits of a more rural lifestyle: much cheaper accommodation and lower cost of living whilst having the panoramic Irish countryside for you to enjoy, right at your doorstep.

Why join PayPal...

1. We were recognised as one of the ‘Best Places to Work in Europe 2017’

2. We are hiring full-time permanent positions – enjoy job security while you help us revolutionise the payment industry!

3. We offer a competitive salary and performance related bonus

4. Wellness is one of our core values, and we have an amazing benefits package that includes 25 days paid annual leave (in addition to public holidays), an education allowance to support your future growth, a sabbatical* program, a company pension scheme and health insurance for you and your partner/ dependents

5. We advocate professional development, and offer international and domestic career progression opportunities

6. We understand relocating can be difficult, so we offer a relocation package* to support you in your move to join us

Not to forget…we also have a free onsite gym with personal trainers, a subsidised restaurant with a professional chef team, onsite Costa Coffee, a subsidised private commuter bus service, food zones & games rooms, family fun days, active social groups and so much more...

What you will need to join the PayPal Team:

12+ months Customer Service or Call Centre / Contact Centre experience

A strong communicator - fluent in French (both verbal and written) with a high proficiency in English

Career Level

• Entry Level

Candidate Requirements

Essential

• Minimum Experience Required (Years): 1
• Languages: English C1-Advanced, French C1-Advanced

Desirable

• Minimum Qualification: Level 3 (incl Junior Cert)
• Ability Skills: Communications, Customer Service
• Competency Skills: Decision Making, Problem Solving
• Specialising In: call centre, customer service