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Operations Manager

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Novo Nordisk A/S

Gladsaxe, 1 stilling

- Contract Management
- Denmark - Bagsværd

Are you looking for a chance to work in an international setting where you can influence and initiate actions to improve existing conditions and processes? Do you thrive in a dynamic setting where you are subjected to changes on a daily bases? And do you have an open mind to new ideas, at the same time ensuring relevance and meaningfulness in all new endeavours; we might have the right job for you.

About the department
Contract and Local Manufacturing (CLM) is part of Novo Nordisk’s Product Supply organisation and responsible for all Novo Nordisk contracts and licence manufacturing of semi-finished and finished drug products to local and global markets. CLM comprises around 300 employees with approximately 50 based in Denmark, 130 in Kaluga, Russia, and 120 in Koriyama Japan. Our main office is located in Bagsværd, Denmark. The primary role of CLM is to select, monitor and control the production handled by Contract Manufacturing Organisations/CMOs in countries like India, Bangladesh, Algeria, Egypt, and Central Europe.

The job
As Operations Manager in CLM you will be responsible for the daily operation of selected CMOs including maintaining the right level of business compliance e.g. business ethics and responsible sourcing. You will be the main point of contact coordinating communication between Novo Nordisk and the CMO to the greatest extend possible. The role includes timely follow up on delivery performance, penalties management and provides input to other functions in Novo Nordisk regarding the CMO e.g. RS audits, quality audits. You will contribute to securing internal performance management boards are updated with relevant information.

A recurrent task will be to organize and call for monthly meetings with relevant stakeholders to ensure business is running as expected. This can be TC or on-site meetings where you will act as meeting owner and host. Furthermore, you will get the opportunity to host a business review on-site at least once a year. As Operation Manager you will have a substantial impact on the CMO with regards to strategy input, prioritizing and follow-up on agreed actions and improvements. You will also be expected to address delivery issues if necessary and together with CMO management, CMO counterparts and Novo Nordisk internal specialists agree on restoration plans when necessary. You will join a dedicated team of highly skilled colleagues with deep insights into and experience within aseptic production.

You have experience with handling of Non-Conformities, Change Requests, Customer Complaints and it is considered as a plus if you also have experience with NovoGlow.

The activities are primarily located in Germany, France, Belgium, India, Bangladesh, Algeria and Denmark.

You hold a Master’s Degree within e.g. Pharmacy, Engineering or similar. Ideally your theoretical background is combined with at least four years of practical experience within the pharmaceutical business and manufacturing of pharmaceutical finished goods.

You will be part of several teams – both formally and informally – so your ability to work across boundaries is critical for your success. We expect you to make procedural or process suggestions for achieving team goals or performing team functions; providing necessary resources and help to remove obstacles to help the team accomplish its goals. As a person you are good at building trust with stakeholders and you naturally share important and relevant information with your team. You have an analytical mind-set with the ability to work structured and the ability to support multiple activities.

Preferably you have experience from an international environment, and you accept travelling as an integrated part of your job. Furthermore, you have strong communication and coordination skills enabling you to influence decisions without formal authority.

At Novo Nordisk, we create value by putting patients first. Every ten seconds two people are diagnosed with diabetes, and more than 371 million people worldwide need us. Working here is not just a way to make a living, but a way to make a difference.

For further information, please contact Lars Christensen at +45 3075 3482.

6 November 2015.