Job offer description

As a DataMiner Operations Engineer, you will be responsible for giving professional remote support to customers around the globe. Diving deep into complex technical environments, pleasing the most demanding customers with a natural flair and finding non-compromising solutions are but a few of the challenging tasks at hand. If you want to be part of a motivated team, if you would love to work with a world class product and if you are committed to bringing the highest quality of service to our customers, now is the time to join us.

  • give professional remote support
  • complex technical environments
  • a healthy work-life balance
  • a competitive wage with extra benefits
  • work for an awarded and global leading company

Apply now

Responsibilities

  • configuring advanced DataMiner Network Management Systems
  • resolving customer issues including complex technical scenarios
  • analyzing client needs and providing solutions
  • working together with team members, technical account managers and project managers
  • supporting service, service availability, and quality
  • providing consultation to help customers realize the full potential of their system
  • providing critical product feedback

Competencies

  • you are a fast learner who adapts quickly to new situations
  • you are communicative and have strong interpersonal and organizational skills
  • you think logically and client-oriented
  • you have natural technical insight

Technical skills

  • basic familiarity with HFC Broadband, IPTV, broadcast and satellite systems is a definite plus
  • basic knowledge of C#
  • strong affinity with MS Windows operating systems
  • experience with HTML, XML, client-server systems and SNMP
  • profound knowledge of TCP/IP (firewalls, routers, …), multithreading, Web Services, .Net Remoting and Wireshark
  • knowledge of relational databases is an asset

Typical education

You hava a bachelor, master or doctorate degree in ICT, Software and/or Telecom. Skyline Communications offers its own training program for new employees (minimum requirement for the training is one of the above-mentioned degrees).

Basic qualifications for consideration

This position requires that you work from our offices located in Lisbon, Portugal. You have good verbal and written communication skills in English.

What’s in it for you?

  • a competitive salary with extra benefits
  • a healthy work-life balance
  • a stimulating, challenging, and fast-evolving technological environment
  • work in an international company while still enjoying the advantages of a small-company culture
  • be part of a team that has a disruptive impact on the global telecom and broadcast industry
  • gain experience with a vast array of cutting-edge technologies
  • enjoy long-term stable employment
  • grow in your career thanks to in-house training courses, choosing from a variety of professional options

Do You Have What It Takes?

Tell us why you are the superhero we're looking for and send your resume to jobs@skyline.be

our apply via our website: https://skyline.be/jobs/

Job details
Sector:
Telecommunications
Occupation field:
Engineering professionals (excluding electrotechnology)
Work experience:
Work experience is not required
Language skills:
  • English
  • Good
Salary range:
Not provided
Date of expiry:

About company

Skyline Communications is the global leading supplier of multi-vendor network management solutions for the HFC broadband, satellite, IPTV and broadcast industry. Our flagship DataMiner network management platform, which received various prestigious awards, enables end-to-end integration of the most complex technical ecosystems and has been deployed by leading operators around the world. Find out more