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NORWEGIAN SPEAKING CUSTOMER SERVICE ADVISER

by:  Manpower Estonia

The job offer is available for the following event:

Find out how easily you can reach your potential at BSH Home Appliances Group:

As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, our focus truly is on innovation. That does not just apply to our products and services, but also drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.

We are looking for you to join our Call Center in Tallinn as a
NORWEGIAN SPEAKING CUSTOMER SERVICE ADVISER

YOUR MAIN TASKS

  • Offer excellent customer support via phone, e-mails and chats for main brands as Bosch, Siemens, Gaggenau and NEFF.  
  • Handle service and spare parts orders.
  • Handle various customer requests with the help of user manuals, websites and our internal product information systems.
  • Provide information about products and services. Support customers with purchase decisions.
  • Identify the technical problem or user issues, determine the cause of the problem, and offer the best solution to solve the problem.

BSH OFFERS

  • Opportunity to work in a successful company with high quality brands.
  • Exciting and challenging work in modern work environment with very supportive team.
  • Partial home office possibility.
  • Motivating salary 1700 gross EUR.
  • An annual bonus and health benefits.
  • Profound training and strong support throughout the daily work.
  • Working time is from Monday to Friday during office hours.
  • BSH Call Centre is located in Tallinn (Lõõtsa 12).

YOU WILL BE SUCCESSFUL at our team if you are service-minded, enjoy helping people and possess caring attitude towards customers. You are able to multitask in fast-paced environment and have quick self-sufficient thinking. You have worked in customer service before. You are fluent in Norwegian language (verbal and written) and you can communicate in English.

CURIOUS? Recruitment process will be conducted by Manpower.

Please send your CV in English no later than on 14.11.2021.  
         

      

EOJD