Job offer description

PROVIDE ON-SITE, TELEPHONE, EMAIL AND REMOTE HELPDESK SUPPORT TO ASSIGNED LOCAL CUSTOMERS.

Our client is a leader in the delivery of ICT related services to a European and North African markets. Throughout the years, they have developed a well-respected brand name that is a guarantee of service and quality. In view of further expansion of business, they are currently seeking to recruit a Support Officer to join their team. 

MT 6596/16

Support Officer

As a Support Officer, you will provide on-site, telephone, email and remote helpdesk support to assigned local customers. You will handle customers’ internal IT support and operational issues related to ICT processes, systems and usage. Your duties will include configuration of Windows applications, troubleshooting, backups, server maintenance and general desktop support.

The ideal candidate should have a College or University qualification and ideally some experience in IT support. Excellent interpersonal and troubleshooting skills go hand in hand with this role. Candidates with basic knowledge covering up to Cisco CCNA and/or Microsoft MCP levels will be given preference. Holding a driving license and also willing to use your own car is essential for this role. You will be given a good mileage allowance. If you’re looking to be part of a highly professional and dynamic environment, then this is the opportunity you’re looking for.

Job details
Sector:
Information and communication
Occupation field:
Engineering professionals (excluding electrotechnology)
Work experience:
Work experience is not required
Salary range:
Not provided
Date of expiry:
Link for more information:
IT Support Officer

About company

KONNEKT was established in 2007 and has since developed into Malta’s leading recruitment agency, fuelled by the passion and dedication of its people, its clients’ trust and an out-of-the-box approach to recruitment. In less than a decade, we’ve provided specialist recruitment services to over 1,000 clients, we’ve moved to larger offices and went from a headcount of 2 employees to over 30. We go… Find out more