Partner sites:EURES

Inbound role with Czech or Slovenian

by:  Farnell element14

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Nature and Purpose:

  • Based in our Contact Centre, this role provides our customer base with a world-class customer experience across multiple channels, ensuring customer satisfaction at all times.

  • Collaborating with all key stakeholders, Agents are responsible for delivering both sales and service excellence by placing orders; generating additional sales where possible and responding to a variety of customer enquiries including quotation requests and post order issue resolution.

Requirements:

  • Ability to prioritise a demanding workload.

  • Self motivated and committed to continuous self development.

  • Excellent English and local language (where required) verbal and written skills.

  • Able to work effectively in a fast paced environment, remaining calm, focussed and effective with both internal and external customers.

  • Good Computer literacy with excellent keyboard skills.

This job has expired
EOJD