Partner sites:EURESELA

Hotel Manager (m/f) - River Cruise Ships

by:  Hermes Recruitment

The job offer is available for the following event:

Hotel Manager (m/f) - River Cruise Ships 

APPLY NOW WITH hermesrecruitment.com

The Hotel Manager is responsible for all aspects of operations, to day-to-day staff management and guests. Provides leadership and strategic planning to all departments in support of the service culture, maximized operations and guest satisfaction. Responsible for managing the management team and overall targets to deliver an excellent guest experience. A Hotel Manager would also be required to manage profitability and guest satisfaction measures.

DUTIES & RESPONSIBILITIES

  • Hold regular briefings and meetings with all head of departments

  • Ensure full compliance with operating controls, policies, procedures and service standards

  • Lead all key property issues including capital projects, customer service and refurbishment

  • Handling complaints, and oversee the service recovery procedures

  • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual operating budget, marketing & sales plan and capital budget

  • Manage on-going profitability, ensuring revenue and guest satisfaction targets are met and exceeded

  • Ensure all decisions are made in the best interest

  • Deliver budget goals and set other short and long term strategic goals

  • Developing improvement actions, carry out costs savings

  • Closely monitor the reports on a daily basis and take decisions accordingly

  • Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate

  • Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services

  • Coordination with the head of departments for the execution of all activities and functions

  • Overseeing and managing all departments and working closely with department heads on a daily basis

  • Be accountable for the responsibilities of department heads and take ownership of all guest complaints

  • Lead in all aspects of business planning

  • Respond to audits to ensure continual improvement is achieved

  • Corporate client handling and take part in new client acquisition along with the sales team whenever required

  • Responsible for safeguarding the quality of operations both (internal & external audits)

  • Responsible for legalization, occupational health & safety act, fire regulations and other legal requirements

QUALIFICATIONS & REQUIREMENTS

  • Valid EU passport

  • Fluently spoken English or German

  • Hospitality Management degree

  • Previous experience in luxury establishments

  • Proven ability to effectively build and foster a team environment

  • Ability to make decisions in a fast-paced environment

  • Demonstrated commitment to customer service

  • Excellent problem solving/decision-making skills

  • Pleasant and communicative character

  • Professional attitude and appearance

  • Reliability and hard work

  • Great team spirit

REWARDS & BENEFITS

  • Competitive salary and bonuses depending on qualifications and expertise

  • Seasonal or permanent employment

  • Medical and Social Insurance

  • Accommodation and meals

  • Flight tickets refund upon successful completion of the contract

NOTES

  • The ships are sailing along the big rivers of Europe; the Rhine, Main, Danube, Seine, Saone, Rhone, and Douro
  • The river cruise management companies are registered in Cyprus

FOLLOW US 

APPLY NOW WITH hermesrecruitment.com

Jobs that may interest you

Laundry Attendant

Workplace: Cyprus
Duties: To ensure that all the hotel linen and towels are well washed and pressed to the hotel’s required standard. To see that all areas and machines are kept clean and neat throughout the day. To help in the cleaning and pressing process of Hotel Linen. To sort out clean linen. To load and unload machines (ensuring that the right... Read more

Steward

Workplace: Cyprus
Duties: To ensure a high standard of hygiene and cleanliness of the Kitchen area and to assist with the smooth and efficient running of the dishwashing area to the standard required by the Hotel. To operate the dishwasher in a safe and efficient manner, using the right quantities of cleaning liquids. To clean and sterilize the washing up machine regularly,... Read more

Chambermaid

Workplace: Cyprus
Duties: To ensure that the cleanliness of rooms and the comfort of guests in her section of rooms meet the Hotel standards. To clean and tidy the rooms assigned according the received instructions. To clean bathrooms, washbasins, dust all furniture, polish all metal fittings, towel rails etc. To be prompt and respond quickly to calls by guests and what is... Read more

Waiter

Workplace: Cyprus
Duties: To provide an efficient and courteous service of food and beverage to the guests to the Hotel’s standard. Taking guest orders and serving food & beverages to the correct standards of service Checking with customers for ensuring that they are enjoying their meals and taking action to correct any problems. Cleaning tables and preparing them for meals, including setting... Read more

Cook

Workplace: Cyprus
Duties: To assist with the preparation and cooking of foods for the Restaurant, Coffee Shop, Room Service, Banqueting, to the required standards in accordance with the daily requirements of the Hotel. To assist with the preparation of the mis-en-place for the day’s requirements, and to prepare in advance in conjunction with the Banqueting list. To ensure a strict control of... Read more