German speaking Sales Support

KEY RESPONSIBILITIES:

• Maintaining a high phone and email service level
• Providing a strong seller experience - giving quick, accurate, and friendly service
• Represent and sell our platform and tools to customers.
• Build relationships with customers and other teams.

SKILLS AND ATTRIBUTES:

• Fluency in English and German
• Attention to Details - Ability to look at the bigger picture, identifying patterns and flaws.
• Communication Skills - Outstanding written and oral communication skills
• Ownership - Hungry to take on responsibility, excelling at following up providing updates proactively, and proposing process improvements whenever applicable.
• People Skills - Excellent interpersonal skills, being capable of empathizing, communicating, and resolving conflicts in an assertive way.
• Problem Solving -Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources.
• Quick Learner –Learning and adapting to new technologies and tools.
• Relationship Building -Using interpersonal skills to network in an effective way, educating sellers regarding our tools and procedures, and building strong relationships.
• Time Management - Organized and reliable, prioritizing, working well under pressure to meet deadlines.
• Teamwork - Adaptable, flexible, approachable, and collaborative towards team goals and interests
• Positive Attitude - A sense of humour and positive “make-it-work” attitude.
• Policy-Driven - Impartial and objective with a policy-oriented mindset
• Results Driven - Strong work ethic with a "can-do" attitude and ability to create momentum based on goals.