German Customer administrative

by:  CPL Solutions

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The job offer is available for the following event:

In this role you will act as a primary contact for customers, processing daily orders and taking the full responsibility for the customer experience by managing the end to end order process.                                          

You will join friendly and multi- cultural environment with a great team spirit. It's an opportunity to join a company that values employees with a strong focus on continuous improvement and personal development.

What will you do?

  • Ensuring all orders received are processed accurately and promptly upon receipt
  • Reporting daily, weekly and monthly as per business requirements
  • Provide basic product information
  • Resolve satisfactorily all customer queries - order queries, stock situation, deliveries, invoices -
  • Process returns
  • Following and implementing all company policies and procedures  

What do you need to have?

  • Fluent in German & English
  • Experience or a strong interest in working in a Customer Service environment
  • Good organisational and problem-solving skills
  • Team player who can assist colleagues in their contribution to achieving business goals
  • Display empathy and ownership in handling customers' queries and complaints
  • Proactive and positive can-do-mind-set with the ability to take on multiple tasks in a busy environment 
  • Proficient PC user with knowledge of MS office tools 

What will you get and what do the company offers?

  • €30,000 per year
  • Location: Lucan (25 min commuting from Dublin)
  • Full training
  • Company social events
  • Opportunities for career progression

How can I help you?

For any queries or application contact laura.molina@cpl.ie

This job has expired

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