GE Merchant Risk Consulting Specialist - PayPal
Fluent English & one other European language are required for this role.
What does Success Look Like?
Holistic Review:
Your critical thinking is E2E to understand the full Merchant Life Cycle evaluating Identity, Intent, Business Model, and Financial Stability of our merchants.
You develop the full “merchant story” within your review process to validate and understand the Merchants situation.
You wear several “hats” - Risk, Relationship Manager, Sales, Negotiator, and Investigator
You will work towards understanding Industry risk idiosyncrasies
You are working to have Global awareness of process alignment and economy implications
Merchant Education:
You always put yourself in the merchant’s shoes and act as a strong partner.
You have the ability to effectively communicate outcomes, build relationships and consult with our Merchants.
About You:
You have 1+ years’ experience within a customer service or financial institution, with experience in Fraud, Credit Risk, Transaction processing or Chargeback Processing
You are fluent in English and one other European language.
You have strong written and verbal communication skills.
You have a Bachelor’s Degree or equivalent experience
You have an ability to function in multiple queues covering a variety of tasks with a sense of urgency and follow-through.
You have strong working knowledge of external systems and PC based internet and software applications (e.g. Internet, Microsoft Office).
You are creative, good at learning on the fly, have strong customer focus and problem solving skills and you operate with integrity.
You Might Also Have:
An ability to be comfortable working within ‘gray’ areas of policy where outstanding decision making quality is present.
An ability to learn and adapt to new software technologies.
The ability to work independently with a strong drive for results.
Experience with conflict management and interpersonal skills.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
