front office clerk m/w/d - REZEPTIONIST m/w/d | EURES - European Job Days

front office clerk m/w/d - REZEPTIONIST m/w/d

by:  Akzent Grunau Hotel

The job offer is available for the following event:

Our 4* hotel is located on an affluent suburb in the south - east of the Richard Wagner City Bayreuth. Closed by you will find some tourist attractions:

- to be within walking distance (15min)  Eremitage -  Hermitage Court Garden

- in 1999 was the thermal bath Lohengrin Therme opened - only 15 min by bicycle.  

- the Sports park Bayreuth is in walking disctance too

Our  AKZENT Grunau Hotel is located on the whole 2nd floor of the Grunau Park complex. The hotel includes banquetting facilities on the ground level. We have 61 hotel rooms and looking for help for our housekeeping team.

Requirements:

  • hotel apprentiship or similar qualification.
  • A minimum of 1 years’ proven experience in a similar role.
  • Good understanding of office administration and basic bookkeeping practices.
  • Superb written and verbal communication skills in English and German
  • Excellent organizational and multi-tasking abilities.
  • Strong knowledge of computer programs

 

Duties:

  • Greet guests and provide them with superb customer service.
  • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies 
  • Answer all client questions and incoming calls
  • check in and check out procedere
  • preparing hotel room bills 
  • Monitor, organize and forward emails.
  • Maintain records and files
  • coordinate with housekeeping team

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